Job Title: Family Advocate
Employment Type: Temp-to-Hire
Status: Full-Time
Work Arrangement: In-Person
Schedule: Monday, Wednesday, Thursday | 8:00 AM–4:30 PM; Tuesday | 11:30 AM–8:00 PM; Friday | 8:00 AM–3:00 PM
Location: Rogers, MN
Compensation: $23.00–$27.00/hour (DOE)
Employment Type: Temp-to-Hire
Status: Full-Time
Work Arrangement: In-Person
Schedule: Monday, Wednesday, Thursday | 8:00 AM–4:30 PM; Tuesday | 11:30 AM–8:00 PM; Friday | 8:00 AM–3:00 PM
Location: Rogers, MN
Compensation: $23.00–$27.00/hour (DOE)
About Our Client
Our client is a well-established nonprofit organization dedicated to empowering local families and individuals through food assistance, financial support, children's enrichment programs, and community resources. With a compassionate, community-centered approach, they help individuals and families achieve stability, independence, and long-term success.
Their collaborative culture emphasizes empathy, teamwork, and a shared commitment to strengthening families and improving lives throughout the community.
Job Summary
We are seeking a compassionate and dedicated Family Advocate to join a nonprofit organization in Rogers, MN. This position is responsible for assessing individual and family needs, connecting clients with essential community resources, and developing personalized service plans that promote stability and self-sufficiency.
The Family Advocate will work directly with individuals and families accessing food assistance and social service programs, providing advocacy, referrals, and ongoing support. This role also involves supporting family assistance initiatives, coordinating with community partners, and ensuring clients receive comprehensive services tailored to their needs.
The ideal candidate has previous experience in case management, advocacy, or social services, along with strong communication and organizational skills. This role is well-suited for someone who is passionate about helping individuals overcome challenges and achieve long-term success.
Key Responsibilities
Family Advocacy & Case Management
- Welcome and conduct intake assessments for individuals and families accessing food assistance and community programs.
- Evaluate client needs and identify appropriate resources and support services.
- Develop individualized service plans in collaboration with families, outlining goals and steps toward stability and self-sufficiency.
- Provide information and referrals for food assistance, financial support, employment resources, children's enrichment programs, and other community services.
- Advocate for individuals and families when communicating with outside agencies and service providers.
- Conduct regular follow-ups to monitor progress, address challenges, and provide continued support.
- Maintain accurate, confidential documentation of client interactions, services provided, case notes, and progress toward established goals.
- Collect and maintain data on client outcomes and resource utilization to support program effectiveness.
Program Coordination & Community Resources
- Partner with and support family assistance initiatives, including financial assistance programs, children's enrichment programs, and programs that provide beds to families in need.
- Collaborate with community organizations and service providers to ensure effective program delivery and comprehensive family support.
- Develop and maintain strong relationships with local and regional agencies to support timely referrals and resource accessibility.
- Assist families in navigating community assistance programs and application processes.
- Participate in community outreach initiatives to raise awareness of available food assistance and social service programs.
- Build relationships with local organizations, schools, and community groups to expand access to resources and services.
- Identify opportunities to improve program effectiveness and strengthen community partnerships.
Client Services & Administrative Support
- Assist with front desk intake and provide a welcoming, supportive experience for individuals and families.
- Respond to client questions and provide clear information regarding available programs and services.
- Support daily facility operations and contribute to a positive client experience.
- Maintain organized client records while following confidentiality requirements.
- Enter and update client information using computer systems and databases.
- Communicate effectively with internal team members to coordinate services and ensure continuity of care.
- Assist with additional program, outreach, and administrative responsibilities as assigned.
Qualifications
Required
- Previous experience in case management, family advocacy, human services, or social services.
- Knowledge of food insecurity issues and community-based support systems.
- Strong interpersonal and communication skills with the ability to engage individuals from diverse backgrounds.
- Compassionate, patient, and client-centered approach when assisting individuals and families experiencing challenging circumstances.
- Ability to assess client needs and develop appropriate service plans.
- Strong organizational and time-management skills with the ability to manage multiple cases, responsibilities, and deadlines.
- Ability to maintain confidentiality and handle sensitive client information professionally.
- Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, calendars, and email communication.
- Basic computer and data entry skills with the ability to maintain accurate case documentation.
- Ability to work independently while collaborating with team members and community partners.
- Strong problem-solving skills, adaptability, and attention to detail.
- Valid state driver's license and ability to operate a motor vehicle.
- Ability to frequently sit, stand, walk, reach, use hands for handling objects, and climb stairs throughout the workday.
- Ability to communicate effectively in person and over the phone.
- Ability to occasionally lift and move materials weighing up to 10 lbs.
- Visual abilities necessary to perform job duties, including close and distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Preferred
- Bachelor's degree in social work, human services, or a related field.
- Bilingual proficiency in English and Spanish.
- Previous experience working with nonprofit organizations or community assistance programs.
- Familiarity with local social service agencies, rent assistance, employment resources, and public assistance programs.
- Experience coordinating community programs or conducting outreach initiatives.
Working Conditions
- Office and community-based environment involving direct interaction with individuals and families.
- Regular communication with clients, community partners, and service providers through in-person meetings, phone calls, and electronic correspondence.
- Frequent computer use, documentation, data entry, and administrative responsibilities.
- Combination of sitting, standing, walking, and occasional local travel.
- Work involving sensitive situations that require compassion, professionalism, discretion, and flexibility.
- Collaborative, mission-driven environment focused on supporting families and strengthening community relationships.
About Vision
At The Vision Companies, we've been connecting people with meaningful opportunities since 1985. Our "One Person at a Time" approach means we take the time to understand your goals, find the right fit, and stay connected throughout your placement. We're committed to supporting your success with integrity, commitment, and resilience every step of the way.
Benefits & Perks
- Competitive pay
- Paid time off and holiday pay (where eligible)
- Optional medical, dental, and vision insurance, plus additional voluntary benefits
- 401(k) retirement savings plan
- Employee referral bonus program
- Employee appreciation events, giveaways, and recognition throughout the year
- Dedicated support from our recruiting team—we're committed to helping you succeed every step of the way
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